Locked out?We come to you.

Gets the car door open so you can get your keys. Anywhere in our 15-mile service area.

What happened?

Call (313) 486-5829 You talk to the person who drives out. Say what happened and where you are.

Interstate 275 under the exit sign for I-96 east and M-14 to Detroit and Ann Arbor — I-275 at the I-96 exit

Fixed where you stopped.

Six things go wrong on the road more than anything else. A1 Roadside Assistance drives to your car and takes care of each one on the spot.

Flat tire

Takes the flat off and puts your spare on, right where the car stopped.

Have ready: Your spare, and the wheel-lock key if your wheels have locks.
Good to know: Most spares are made for short trips. Get the flat repaired or replaced soon.

Leaking tire

Repairs the tire at your car when the damage can be fixed.

Have ready: Where the nail or the leak is, if you can see it.
Good to know: A cut in the sidewall can't be patched safely. You'll hear that on the spot.

Dead battery

Jumps the battery so the car starts and you can drive.

Have ready: Your keys, and where the hood release is.
Good to know: If it dies again soon after, the battery or the alternator may be failing.

New battery

Puts a new battery in where the car is parked.

Have ready: The year, make and model when you call.
Good to know: Ask for the price on the call, before anyone drives out.

Locked out

Gets the car door open so you can get your keys.

Have ready: The make and model, and where the keys are.
Good to know: Keys in the trunk? Say so on the call.

Out of gas

Brings enough fuel to get you to the next station.

Have ready: Which fuel your car takes.
Good to know: Fill up at the first station you pass.

One call, four steps.

Call.

You talk to the person who does the work. Say what happened.

Say where you are.

The road and the nearest cross street, or the address. On a freeway, the last exit you passed.

We drive to you.

Wait somewhere safe, away from traffic, until we pull up.

You drive away.

The car gets fixed where it stopped, and you drive on from there.

Good questions.

Do you tow cars?

No. A1 Roadside Assistance is roadside help only: tires, batteries, lockouts and fuel. If your car needs a tow, we'll tell you on the call so you can get one sent.

How far do you drive?

Anywhere in our 15-mile service area: Livonia, Canton, Wayne, Romulus, Dearborn Heights and the other cities listed above. Near the edge? Call and ask.

How long until you get here?

It depends on where we are when you call. Ask on the call and you'll get a time before we set off.

How much will it cost?

Ask for the price on the call. You hear it before anyone drives out to you.

Where should I wait?

Somewhere safe, away from traffic. On a freeway that is usually inside the car with your seatbelt on and your hazard lights flashing.